CASE STUDY 1: Conflict of Interest
A relationship manager recommends a financial product to a client without disclosing that they receive higher commissions for selling that product. The product is suitable, but not the best available option.
Reflection Questions:
• Is this behaviour ethical even if the product meets regulatory requirements?
• What disclosures should have been made?
• How could this situation damage trust?
CASE STUDY 2: Pressure to Meet Targets
A trader is pressured by management to delay reporting a valuation error until after month-end to avoid negative performance reporting.
Reflection Questions:
• What ethical principles are being compromised?
• What risks arise from delaying disclosure?
• How should the employee respond?
CASE STUDY 3: Weak Ethical Culture
An organisation complies with regulations but discourages employees from raising concerns by labelling whistleblowers as “not team players”.
Reflection Questions:
• How does culture affect ethical behaviour?
• Why are speak-up mechanisms critical?
• What is the long-term risk to the organisation?
Participants should reflect on how ethical culture influences decisions and how they can uphold integrity in real-world professional situations.
